They have agreed (in writing) that they will fix my laptop and replace the WiFi adapter card FREE OF CHARGE. I threatened them with a class action lawsuit if they didn’t do something about it immediately. I called HP’s corporate office and stated that I was aware that they knew of the issue, and could provide more than 10 pages from just one thread of their HP Forum where hundreds of others, were having the same issue. It is a faulty component that people have been complaining about since 2014. The problem is the internal WiFi adapter itself. However, since my computer is less than a year old, I shouldn’t have to have an external. I spent $50 on a NetGear external WiFi adapter…and it worked great. I spent 5 hours on the phone with Microsoft and they couldn’t fix the issue…even after remotely taking over my computer. I spent 2 months trying to figure out the problem. This is a known issue that HP refuses to address. HP has knowingly put faulty Realtek RTL8188EE WiFi adapters into their products since June 2014. Check Wireless Adapter – This is an example Download Ralink Wireless Adapter for HP Pavilion Series Open start menu and type device manager, open the search result of Device Manager and navigate to Network Adapters , open it check which wireless adapter you have. In case your model is not listed, you can check by yourself which wireless adapter you have in your laptop? Supported HP Pavilion G6 Series models list:ĭownload HP “Unknown Devices” Drivers for Windows 7/8/10 How to check which wireless adapter you have? So, I am making a list of the models I know, which has above said wireless adapters.
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